Privacy Policy

At QuestNova, protecting your privacy is our top priority. We recognize that your personal information is valuable and deserves the highest level of care and security. This Privacy Policy outlines how we collect, use, protect, and share your data when you access or interact with our platform and services. Our commitment is to provide a transparent, fair, and secure environment where gamers and creators can confidently engage.

Information We Collect

When you register, use, or interact with QuestNova, we may collect a variety of information to ensure optimal functionality and a personalized experience. This includes:

• Personal Information: Data such as your username, email address, profile details, and preferences necessary for account creation, authentication, and communication.
• Usage Data: Information on how you navigate and use our services, including device details, IP addresses, browser types, session durations, and interaction patterns to analyze performance and improve features.
• Content Data: Any content you upload, create, or share on QuestNova, including live streams, videos, chats, event participation, and community posts.
• Cookies and Tracking Technologies: Small data files and tracking tools that help personalize your experience, remember preferences, and collect anonymous statistics for platform optimization.
• Payment Information: When applicable, data related to payment methods and transactions processed through secure third-party providers for subscriptions or purchases.

How We Use Your Information

Your information is essential for us to:

• Deliver, maintain, and improve QuestNova’s platform and services with reliability and speed.
• Personalize content, recommendations, and notifications based on your preferences and activity.
• Communicate important updates, event announcements, and promotional offers relevant to you.
• Protect the platform and users from fraud, abuse, unauthorized access, and other security threats.
• Ensure compliance with applicable laws, regulations, and enforce our Terms of Service and community guidelines.

Data Security

We adopt robust technical and organizational measures to safeguard your personal information. These include encryption protocols, secure servers, access controls, regular security audits, and staff training on privacy best practices. While no system can guarantee complete invulnerability, we are committed to minimizing risks and promptly addressing any security incidents.

Sharing and Disclosure

QuestNova does not sell your personal information to third parties. However, we may share your data in limited circumstances, including:

• With trusted service providers who assist us in operating the platform under strict confidentiality and data protection agreements.
• When required by law, regulation, or legal process, or to protect the safety, rights, or property of QuestNova, its users, or the public.
• In connection with corporate transactions such as mergers, acquisitions, or asset sales, with safeguards to protect your privacy.

Cookies and Tracking

QuestNova uses cookies and similar tracking technologies to improve user experience by remembering preferences, analyzing platform use, and supporting personalized content. You can manage cookie settings through your browser, including blocking or deleting cookies, but please note that some features may be limited or unavailable if cookies are disabled.

Your Choices and Rights

You have control over your personal data and can:

• Access, update, or correct your account information at any time through your profile settings.
• Request deletion or deactivation of your account, subject to our retention policies for legal or operational purposes.
• Opt out of marketing emails or promotional communications.
• Manage cookie preferences via your browser or device settings.
• Exercise additional privacy rights available under applicable laws based on your location, such as data access, portability, restriction, or objection to processing.

Children’s Privacy

QuestNova is intended for users aged 13 and older (or the minimum age required by law in your jurisdiction). We do not knowingly collect personal information from children under this age without parental consent. If we learn that we have inadvertently gathered such data, we will promptly delete it to protect children’s privacy.

International Users

As a global platform, QuestNova complies with international data protection standards and may transfer your data to servers or service providers located outside your home country. We take appropriate measures to ensure your data remains protected according to applicable laws and regulations.

Policy Updates and Notifications

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our practices. When significant updates occur, we will notify you through our platform or other communication channels. We encourage you to review this policy regularly to stay informed about how your data is handled.

Contact Us

If you have questions, concerns, or requests regarding your privacy or this policy, please contact our dedicated support team via the QuestNova platform. We are committed to addressing your inquiries promptly and transparently.

At QuestNova, your privacy is essential to us. We strive to create a secure, transparent, and empowering environment where gamers and creators can connect, create, and enjoy with confidence.